At Demtco, we value your privacy and are committed to protecting your personal data. This Personal Data Protection Charter outlines how we collect, use, and safeguard your information in compliance with relevant laws and regulations.
ARTICLE 1. PERSONAL DATA COLLECTED
Users may need to provide Personal Data in digital format while using the Site.
1.1 Data Collection Principles
Generally, users can browse the Site without being required to provide Personal Data. DEMTCO only collects the Personal Data necessary for the purposes it implements, ensuring that all data is collected with privacy in mind ('privacy by design') and automatically protected by default settings ('privacy by default').
The following operations may necessitate the collection of Personal Data:
- Responding to inquiries (such as property visit requests, valuation requests, or information inquiries);
- Fulfilling mandates provided by users;
- Sending newsletters or marketing communications;
- Applying for job opportunities.
Data collected typically includes: (i) Name, (ii) Email Address, (iii) Phone Number, and (iv) Mailing Address. Personal Data is stored for as long as necessary to fulfill the user's request.
1.2 Site Navigation Information
Certain browsing data is automatically collected, such as the user’s IP address, browser type, and browsing activity (pages viewed, links clicked, etc.). This data is deleted upon browser closure or within thirteen months.
ARTICLE 2. LEGAL BASIS FOR PROCESSING PERSONAL DATA
DEMTCO processes Personal Data under the following conditions:
- Obtaining clear and specific consent from users;
- Processing necessary for user requests;
- Compliance with legal obligations;
- Protection of DEMTCO's legitimate interests (e.g., IT security).
ARTICLE 3. RECIPIENTS OF PERSONAL DATA
Only authorized personnel from DEMTCO and its service providers will access users' Personal Data. DEMTCO does not sell users' Personal Data to third parties.
ARTICLE 4. DATA SECURITY
DEMTCO implements all necessary technical and organizational measures to ensure the confidentiality and security of users' Personal Data. In the event of a security breach, DEMTCO will notify the relevant regulatory authority as required.
ARTICLE 5. USERS' RIGHTS
Users have the following rights regarding their Personal Data:
- Right to access and receive a copy of their Personal Data;
- Right to correct any inaccuracies;
- Right to request deletion ('right to be forgotten');
- Right to restrict processing under certain conditions;
- Right to object to data processing for marketing purposes;
- Right to data portability;
- Right to define instructions for the handling of their data after death.
To exercise these rights, users may contact DEMTCO's Data Protection Officer.
ARTICLE 6. UPDATES TO THIS CHARTER
DEMTCO reserves the right to modify this Charter in line with regulatory updates or improvements in data protection practices. Users will be notified of any changes through updates on the Site.
ARTICLE 7. CONTACT INFORMATION
For any questions regarding this Charter, users may contact DEMTCO's Data Protection Officer at info@demtco.com or by post at Metropolis Tower, Office #1404 Business Bay, Dubai, UAE